For information, we are available at any time. The best way to reach us is by Email, but we are also happy to provide information over the phone. Our numbers during office hours are:
- +41 76 324 21 15
- +41 61 971 35 79
Booking form
Cancellation of the Contract
If a participant is unable to attend, they must cancel in writing. The following cancellation conditions apply:
-
For cancellations up to 12 weeks before the course starts, you will receive 80% of the deposit back.
-
For cancellations between 8 and 11 weeks before the course starts, the deposit is non-refundable.
-
For cancellations between 4 and 7 weeks before the course starts, 50% of the course fee is non-refundable.
-
For cancellations less than 4 weeks before the course starts, the full course fee is non-refundable.
-
If you do not attend or leave the course early, you are not entitled to any refund of the course fee.
-
A contract can be transferred to another person up until the course begins, provided the replacement person meets the course requirements.
-
You should take out cancellation insurance to cover withdrawal due to valid reasons (illness, including Covid, or accident). Refunds from Thaimassage Vacanza are not possible in such cases.
Cancellation by the Organizer
If Thaimassage Vacanza cancels the course, all payments made will be fully refunded.
Insurance
Accident and liability insurance is the responsibility of the participants. We accept no liability for damages during the course. You are responsible for ensuring adequate insurance coverage. Use of the facility is at your own risk. Thaimassage Vacanza is not liable for theft or loss of personal belongings.

